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“Seems like only yesterday we were listening to the Bangles and Bon Jovi,” reminisced Francesca Smith, Vice President, McKenzie Smith Insurance Agency, LLC, on the agency’s upcoming 40-year milestone.  “The property and casualty insurance industry has evolved over four decades, with the last decade being the most turbulent and challenging.”

Through it all, McKenzie Smith Insurance works with clients and insurance carriers to identify coverage solutions that make sense. Realtors, mortgage brokers and lenders rely on the agency’s expertise and dedication to client service and its commitment as a both industry and community partner.

The agency’s long-time relationship with CIG (Capital Insurance Group) started back in the 1980s when the agency was based in Ventura, California. A move to Sonoma County, just north of San Francisco, 25 years ago broadened the agency’s reach. And the connection to CIG remains strong.

“It’s a source of great pride to me,” explained agency President, McKenzie Smith, “to have third-generation clients referring their friends and family. We are for some families, their ‘go-to’ agency and our business grows mostly from referrals and word-of-mouth in the community. CIG has been at the core of our growth for four decades.”

CIG supports its agency partners with innovative new coverage programs, streamlined processing and technology to make quote and policy servicing straightforward and uncomplicated.

“We are reminded that our work is important, vital even, to our policyholders and we work hard to earn and maintain trust,” explained Francesca Smith.  “Trust is the backbone of our agency’s success.”

To learn more about CIG, please visit www.ciginsurance.com.